Results 1-8 of 9 for "Incident Management"
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Demo from Cherwell Software
ITIL Incident Management from within Cherwell Service Management
Length: 2m 58s

Demo from SunView Software
A quick look at SunView Software's enterprise ITSM solution, ChangeGear. ChangeGear is a web-based IT Service Management (ITSM) software solution that enables IT organizations to efficiently resolve IT requests and track, manage, and control ...
Length: 3m 53s

Demo from SunView Software
A high level overview of ChangeGear Express, part of the new cost-effective Express Product Line. ChangeGear Express comes in two editions, the Change Edition for change management, and the Service Desk Edition for change management and incident ...
Length: 6m 20s

Datasheet from Stratavia
Researching and identifying Oracle problems is time consuming When applications running on Oracle experience performance problems, DBAs must perform problem or incident management. Problem or incident management is the process to identify ...
Size: 131.86 KB

Datasheet from Cherwell Software
Cherwell Service Management makes it quick and easy to capture data about an Incident with a host of powerful features that allow you to use that data, including Queues, Business Processes, Knowledge Management, single-click Cherwell One-Steps, ...
Size: 8.56 MB

Testimonial from SunView Software
RJ Burgess, CEO of GoIWx, talks about his company's decision on an ITSM solution.
Length: 3m 39s

White Paper from BMC Software
This report examines business and industry requirements for bringing IT Operations and the Service Desk into a more effective collaborative fabric from both a technology and a process perspective with a focus on Incident and Problem Management. ...
Size: 645.64 KB

Demo from PhaseWare, Inc.
Watch an overview of our best of breed customer service and support software.
Length: 2m 2s

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