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Webinar from BMC Software
Learn how to take your service desk to the next level and provide added value to your business using ITIL best practice processes. Join this Webinar to see a demo of what’s new in the latest release of BMC Remedy Service Desk 7.5 and learn how ...
Webinar from BMC Software
BMC Service Management Process Model is based on a set of field-proven processes that have been deployed in more than 30 countries. These processes and the work instructions behind them enable you to bridge the gap between ITIL theory and your ...
Case Study from Cherwell Software
The university's experience with other incident tracking applications, including Remedy(r), was varied. There were "inherent flaws" with the applications - from aesthetics to design and workflow - none of which was well-suited for a fast-paced ...
Case Study from Cherwell Software
This Forrester Research Study quantifies a complete Total Economic Impact with resulting ROI results and organizational benefits of implementing Cherwell. Cherwell Service Management is an ITSM Solution that provided a 108% ROI, Implementation ...
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