Results 1-8 of 18 for "Contact Center"
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Demo from Contactual
Take a first-hand look at the Contactual OnDemand Contact Center and learn how you can boost customer retention and call center productivity while minimizing operational costs in a matter of weeks. Contactual offers several recorded call center ...
Length: 8m 30s

Demo from Contactual
This 5-minute demonstration covers the main Contactual and Salesforce.com integration features and benefits.
Length: 1m 33s

Webinar from FrontRange
Learn how GoldMine and FrontRange Voice provides a contact center that helps sales teams, customer service and support operators, and other phone-based teams to generate greater sales, save money, and improve customer satisfaction.
Length: 35m 56s

Webinar from FrontRange
Learn how FrontRange delivers Automatic Caller, Ticket Recognition and Screen Pop Support with Voice Self-Service. Benefits: * Dramatically reduce the number of calls to your service/help desk * Free up analysts time to focus on strategic IT ...
Length: 33m 8s

Webinar from FrontRange
Achieve new levels of efficiencies and customer satisfaction with FrontRange Voice - Integrated Call Center Application. Learn how FrontRange Voice integrates IP business phone systems, IP telephony and advanced contact center software ...
Length: 49m 29s

White Paper from Five9
The contact center marketplace is at a turning point caused by the revolutionary and disruptive effects of the internet. IP telephony has changed the market landscape in terms of economics, global reach, ubiquity of service and resource ...
Size: 163.88 KB

White Paper from Contactual
Learn five critical evaluation criteria for choosing on-­demand contact center technology that gives you the flexibility to accommodate the changing demands of your business.
Size: 93.21 KB

White Paper from Contactual
To provide a consistent and efficient service across all customer contact channels a company has to deploy contact center technology. In this white paper we examine the two alternatives a company has: first, building in house their contact ...
Size: 2.02 MB

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