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Automatic Caller, Ticket Recognition and Screen Pop Support with HEAT and Voice

Provided by: FrontRange

What you will learn:

Learn how FrontRange delivers Automatic Caller, Ticket Recognition and Screen Pop Support with Voice Self-Service.

Benefits:

* Dramatically reduce the number of calls to your service/help desk
* Free up analysts time to focus on strategic IT issues
* Enjoy a level of integration companies invest six figures trying to achieve
* Jumpstart the productivity of your service/help desk

Find out how to get more out of your service desk with Voice Self-Service.

Length: 33m 8s
Tags: Customer Service, Call Center, Contact Center, Customer Self Service
Views: 40
    
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