InfraDesk, On Demand Service Desk, is delivered as a software-as-a-service (SaaS) which enables us to offer our clients the benefits derived from this delivery model including elimination of help desk software infrastructure, rapid ...
While SaaS has become a common buzz word around the industry, there is still some skepticism regarding its ability to deliver a truly robust help desk application. In this paper, we will uncover and demystify the top 10 myths surrounding the ...
InfraDesk is a comprehensive, web help desk software that encompasses numerous features found across all ticket types and workflow processes. These features were incorporated into the InfraDesk help desk tool with IT Professionals in mind.