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Configuration Management - How to Really Cover your Assets

Provided by: Numara Software

What you will learn:

Configuration Management is at the heart of IT Service Management. Knowing what hardware and software exist in your environment and how they relate to each other is the basis of your ability to maintain control, increase service quality, and reduce costs. In this informative 1 hour webinar you will learn how you can use Numara® FootPrints® Configuration Management to:

Relate incidents and problems to the affected hardware and software

Visualize the relationships among your IT assets and predict how changes will impact your users and your business processes
Effortlessly build a CMDB without programming, using wizard-based templates and secure web based administration
Protect your prior investment by importing your existing information easily into the Numara FootPrints CMDB

Length: 53m 12s
Tags: Service Management, Service Desk, ITSM, Configuration Management
Views: 14
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