NetSuite White Paper

CRM Success for Fast Growing Companies

This informative whitepaper discusses the technical challenges and lack of visibility that affect the creation of a successful customer experience through a seamless value chain, and how to tackle these issues. What is the most important in making the value chain seamless in any business environment is that the ultimate focus be placed on the customer and that the use of information, data, and processes remains the focus of planning the complex merger of processes, technologies, and cultures. In order to successfully extend your value chain, you must recognize that your partners, vendors/supplies and employees play a vital role in making sure that customer values are both recognized and realized. Learn how a successful value chain can be created by seamlessly integrating your business partners and implementing a customer focus.

Tags: Small Business CRM, Mid-Sized Business CRM, Value Chain Management

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