- Content Management
- Content Management
- Digital Asset Management
- Document Management
- CRM
- Call Center
- Contact Management
- Customer Relationship Management (CRM)
- Customer Service
- eCommerce
- Lead Management
- Marketing Automation
- Sales Force Automation
- Search Marketing
- ERP
- Accounting
- Enterprise Asset Management (EAM)
- Enterprise Resource Planning (ERP)
- Enterprise Service Automation
- Financial Management
- Product Lifecycle Management (PLM)
- Professional Services Automation
- Supplier Relationship Management (SRM)
- Supply Chain Management
- Warehouse Management
- Human Resources Management
- Human Capital Management
- Performance Management
- IT Management
- Email Security
- Help Desk
- Internet Security
- IT Asset Management
- IT Compliance
KNOVA Datasheet
KNOVA Contact Center
“Our employees, especially in our Contact Centers, are seeing great benefits from the search and information navigation functionality that KNOVA offers them. KNOVA’s application helps agents find the information they need to quickly respond to questions and solve issues. With fast and accurate search, agents can easily refine their search to access similar or alternative content.”
Tags: CRM, Contact Center, SRM, Service Resolution Management
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