- Content Management
- Content Management
- Digital Asset Management
- Document Management
- CRM
- Call Center
- Contact Management
- Customer Relationship Management (CRM)
- Customer Service
- eCommerce
- Lead Management
- Marketing Automation
- Sales Force Automation
- Search Marketing
- ERP
- Accounting
- Enterprise Asset Management (EAM)
- Enterprise Resource Planning (ERP)
- Enterprise Service Automation
- Financial Management
- Product Lifecycle Management (PLM)
- Professional Services Automation
- Supplier Relationship Management (SRM)
- Supply Chain Management
- Warehouse Management
- Human Resources Management
- Human Capital Management
- Performance Management
- IT Management
- Email Security
- Help Desk
- Internet Security
- IT Asset Management
- IT Compliance
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Step Beyond CRM
Provided by: Onyx
What you will learn:
Tags: CRM, Process Managment
Views: 75
What you will learn:
Stepping beyond CRM into process management can maximize the return on your business investments. View this special Netcast to highlight the steps you can take to enhance the performance of your organization. Process management will:
Lower your development costs.
Help you modify processes to respond to market changes
Ensures consistency and control throughout your organization
Orchestrate complex customer processes within and across departments.
Tags: CRM, Process Managment
Views: 75
