Provided by: Genesis Interactive

What you will learn:

Live CRM gives the entire company a bird's-eye view of each of your customers, enabling you to acquire deep knowledge of every account and contact, facilitate collaboration across your organization, and build and maintain strong, lasting customer relationships.
Track and view all customer history in one place - including marketing campaigns, sales opportunities, customer service cases, and all interactions.

Complete Account and Contact Repository

Provide online, company-wide access to all account data, including contact information, the role that each contact plays in your business relationship, relevant documents and files, previous account flags (Security notes), Comments as well as a complete sales history giving you up to date information about sales completed with a particular contact.

The rich user interface allows you to utilize the entire workspace more productively and with real time Google Maps integration and other value added tools, Live CRM is one of the most comprehensive CRM applications in the market today.

Versatile and Feature Packed.

Live CRM's Contact Management is not just for managing customers but also suppliers, distributors, manufacturers, affiliates, agents, and any other category of contacts you wish to manage. The interface provides the ability to create your own categories and use them in your contact management process the way you want to.

Length: 2m 44s
Tags: CRM, Contact Management, Customer Management, Live CRM, salesforce crm, crm live, contact database
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