Companies invest in CRM technologies in order to increase revenue, lower operating costs and improve customer satisfaction. Buying and installing CRM software without a well-defined plan is not the answer. Learn how a clear business strategy for ...
Any CRM system can collect data, but knowing what to do with that data and how to interpret it is the key to the power behind CRM. Find out the power behind solid reporting.
Before we begin our discussion ask yourself this question: What does Customer Relationship Management (CRM) mean to me and what is its value? Thousands of companies have endeavored down this same path many successful and others not. The reason ...
If employees are failing to get critical data into the database, your system's effectiveness will be diminished. Learn how to ensure that your data starts out clean.