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Requirements to Consider When Looking at ITSM Tools
Provided by: Epicor
What you will learn:
Tags: Service Management, ITSM, ITSM Evaluation
Views: 39
What you will learn:
To pursue to the overall vision of IT Service Management necessitates that IT have proper systems in place to support the effort. Rather than rush out and buy tools, it is important for IT to understand requirements first and then evaluate vendors based on requirements.
Attend this webcast and learn:
- A general approach to requirements definition
- What features are beneficial to look for in ITSM tools
- How to evaluate vendors relative to requirements
Tags: Service Management, ITSM, ITSM Evaluation
Views: 39
