Provided by: FrontRange

What you will learn:

Today, employees may be the only sustainable source of competitive advantage in this highly competitive, rapidly changing environment. For that reason, Human Resources teams are under more pressure than ever to answer inquiries quickly to enable employees to remain focused and productive. Employee satisfaction depends on prompt responses and answers to their questions regarding issues such as benefits enrollment, payroll and online information access.How do you deliver the right information to employees at the right time and right way? Manual methods prove time-consuming and limited in terms of meeting employee needs. Technology offers new ways for HR teams to balance these demands while maintaining high levels of service to employees. Employee self-service, in particular, has emerged as a viable, cost-effective solution for elevating service while also reducing the burden on HR staff. In fact, self-service delivers a significantly lower cost-per-incident compared to traditional service models. Watch the demo now!

Length: 11m 20s
Tags: Help Desk, HR, Self Service, Human Resources
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