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Taking Your Service Desk to the Next Level

Provided by: BMC Software

What you will learn:

Is your service desk proactive and business-oriented or reactive and technology-focused? Enable your service desk to evolve to the next level where you'll manage IT based on business priorities, an approach known as Business Service Management (BSM). Attend this webinar and understand how your service desk can provide far more value to the business.

Length: 38m 14s
Tags: Service Desk, ITIL, bsm
Views: 103
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