- Content Management
- Content Management
- Digital Asset Management
- Document Management
- CRM
- Call Center
- Contact Management
- Customer Relationship Management (CRM)
- Customer Service
- eCommerce
- Lead Management
- Marketing Automation
- Sales Force Automation
- Search Marketing
- ERP
- Accounting
- Enterprise Asset Management (EAM)
- Enterprise Resource Planning (ERP)
- Enterprise Service Automation
- Financial Management
- Product Lifecycle Management (PLM)
- Professional Services Automation
- Supplier Relationship Management (SRM)
- Supply Chain Management
- Warehouse Management
- Human Resources Management
- Human Capital Management
- Performance Management
- IT Management
- Email Security
- Help Desk
- Internet Security
- IT Asset Management
- IT Compliance
Log In or Create a New Account
Taking Your Service Desk to the Next Level
Provided by: BMC Software
What you will learn:
Tags: Service Desk, ITIL, bsm
Views: 103
What you will learn:
Is your service desk proactive and business-oriented or reactive and technology-focused? Enable your service desk to evolve to the next level where you'll manage IT based on business priorities, an approach known as Business Service Management (BSM). Attend this webinar and understand how your service desk can provide far more value to the business.
Length: 38m 14sTags: Service Desk, ITIL, bsm
Views: 103
