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Mastering On-Line Multi-Channel Sales: Rules for eCommerce Success

Provided by: NetSuite

What you will learn:

Join host Sean Rollings, NetSuite's VP of Product and Industry Marketing as he and Baruch Goldwasser, eCommerce guru from NetSuite, discuss the essential strategies and best practices for successful multi-channel ecommerce. Are you juggling all your sales — through your web store, Ebay, and shopping comparison engines such as, Yahoo! Shopping, Google Base, Shopzilla, NextTag and others? Can you guarantee that your inventory is correct across these channels — to ensure the customer can actually get what he's ordered? Failure to avoid stock-outs or provide products promptly can cripple sales and jeopardize customer satisfaction.

Length: 47m 39s
Tags: eCommerce, web store, Customer Satisfaction
Views: 90
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