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Seven Secrets to Providing Premium Customer Service in a Slowing Economy

Provided by: FrontRange

What you will learn:

No matter which direction the economy is going, customer service is more important than ever in determining the success of your organization. In this FrontRange Solutions webinar, you’ll learn the secrets to leveraging customer service as a strategic asset to help you acquire, retain and grow more profitable customers from industry expert, Michael Israel. Michael will deliver strategies that will help you:

* Better know your customers
* Anticipate customer needs
* Get customers to the right place the first time
* Never leave your customer feeling trapped
* Key Do’s and Don’ts
* And More

Learn how.

Length: 58m 20s
Tags: Customer Service, Customer Management, Customer Satisfaction
Views: 55
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