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Step Beyond CRM

Provided by: Onyx

What you will learn:

Stepping beyond CRM into process management can maximize the return on your business investments. View this special Netcast to highlight the steps you can take to enhance the performance of your organization. Process management will:

Lower your development costs.
Help you modify processes to respond to market changes
Ensures consistency and control throughout your organization
Orchestrate complex customer processes within and across departments.

Length: 46m 8s
Tags: CRM, Process Managment
Views: 75
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