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Cara Operations Limited

Provided by: FrontRange

What you will learn:

Cara Operations Limited, a Restaurant and Fast Food franchiser, wanted to build a first class service desk to monitor DSL connections and increase first call resolution for 1200 restaurants across the country. Listen to the customer explain how FrontRange HEAT, HEAT Knowledge, and DiscoverNET helps them solve real world problems and serve guests quickly and without fail.

Length: 3m 6s
Tags: CRM, Customer Service, Service Desk, Customer Support
Views: 114
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