In order to view this video, please upgrade your Flash plug-in

Five9 Call Center Software On-Demand: Blended

Provided by: Five9

What you will learn:

Call center software from Five9 is the leading hosted solution for inbound, outbound, and blended call centers. Our software delivers all the benefits of million-dollar systems, but without their hidden costs. Customers on five continents count on Five9 to reduce operational costs, improve customer satisfaction, and enable flexible staffing.

A call center solution from Five9 includes everything you need to run your operations, whether your call center is inbound, outbound or blended. For an inbound call center, our easy-to-use IVR, ACD, and Skills-Based Routing features will give you the tools to provide exceptional customer service while lowering operational costs. For an outbound call center, our Predictive Dialer will keep your agents productive and increase your sales revenues. And, when your call center is blended, our quality monitoring and agent performance management features will help ensure your operations run effectively.

Length: 29m 19s
Tags: Virtual Call Center, call center software, hosted call center, predictive dialer
Views: 283
Close this windowSend Feedback

Have an idea to improve VendorDemo? Please submit your suggestion below

Title (a brief description of your suggestion)


500 Characters left

If you have any questions about using the site, please visit the Help Center.