Web Help Desk

The Web Help Desk's Issue Tracking Software, Customer Support Software, and Help Desk Software solutions offer an industry leading feature set that allows you to dynamically route, track and resolve your technical support issues and customer service desk requests with ease. As a 100% web based solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Because it's built with Java™, you can be sure it will run on your server platform of choice; Windows, Mac OS X, Linux, or Unix. Take it for a test drive and find out why IT managers throughout the world choose the Web Help Desk over more costly products.

Here is just a sample of the Web Help Desk software Feature Set.

-Email-to-Ticket Conversion
-Ticket Submission Web Portal
-Auto-Route Tickets
-2-Way Email Integration
-Asset Management
-LDAP / Active Directory Sync
-Knowledge Base Management
-Performance Reporting Built-In

... and more!!

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Demo from Web Help Desk:
Client Help Desk Demo

Tags: Help Desk, Web Help Desk, Self Help, Client Request
Length: 1m 35s
Demo from Web Help Desk:
Tech Help Desk Demo

Tags: Help Desk, Web Help Desk, Tech Help Desk
Length: 2m 34s
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