Here at Brookeside, we want to teach everyone how to create long term relationships that matter. Mutually beneficial in every way. Designed to last a lifetime. With an eye on helping you and your bottom line. Satisfied clients, employees, and partners may leave you. Loyal ones will not.

Nurturing the Emotional Bond with your Customers
In today's uncertain business climate, it is more important than ever to secure the Loyalty of your customers. Loyalty is the trust, the understanding, and the emotional bond you have with your customers, and they with you. Nurturing this emotional bond is the heart of Brookeside's Loyalty Advantage™.

We recognize that fundamental to creating Loyal customers is providing your employees with the information, the tools, and the training they need to understand the unique needs of each individual customer. While some consultants measure customer Loyalty and others offer specialized training, only Brookeside delivers a comprehensive solution for your organization.

Brookeside's EnAct(TM) Loyalty Measurement System is a real-time, web-based feedback program that turns client perceptions into action. Using the most state-of-the-art Loyalty assessment software ever developed, Brookeside is able to measure the Loyalty of all your relationships with an accuracy rate of almost 90%. The data we collect and analyze can help your organization determine not only the strength or weakness of a particular relationship, but also the specific behaviors responsible for those results.

Wouldn't you like to instantly see the impact your strategies, initiatives, and employees are having on your organization's key relationships? EnAct gives you the opportunity to improve them...before it's too late