http://www.vendordemo.com/ inContact is an on-demand contact handling platform for call centers that has grown from a powerful Automated Call Distributor (ACD) with skills-based routing, Computer Telephony Integration (CTI), and Interactive Voice Response (IVR) with speech recognition, to include an innovative online hiring solution, an eLearning and communications application, workforce management functionality, and a customer feedback and survey solution. Because the inContact platform is delivered via a Software-as-a-Service (SaaS) model, customers can realize significant cost savings and flexibility compared to premises-based alternatives. The inContact solution is changing the way companies achieve contact center excellence by removing the barriers to allow them to measure, control and improve each step of the customer experience. en-us © 2008 VendorDemo Fri, 26 Apr 2024 05:32:22 -0700 5 http://www.vendordemo.com/ http://www.vendordemo.com/images/vd_beta_logo.gif 229 68 inContact is an on-demand contact handling platform for call centers that has grown from a powerful Automated Call Distributor (ACD) with skills-based routing, Computer Telephony Integration (CTI), and Interactive Voice Response (IVR) with speech recognition, to include an innovative online hiring solution, an eLearning and communications application, workforce management functionality, and a customer feedback and survey solution. Because the inContact platform is delivered via a Software-as-a-Service (SaaS) model, customers can realize significant cost savings and flexibility compared to premises-based alternatives. The inContact solution is changing the way companies achieve contact center excellence by removing the barriers to allow them to measure, control and improve each step of the customer experience. http://www.vendordemo.com/video/call-center/demo/incontrol/ http://www.vendordemo.com/video/call-center/demo/incontrol/ Watch this demo to learn more about inControl Fri, 26 Apr 2024 05:32:22 -0700 http://www.vendordemo.com/video/call-center/demo/incontrol/ http://www.vendordemo.com/video/call-center/demo/incontact-workforce-management/ http://www.vendordemo.com/video/call-center/demo/incontact-workforce-management/ Watch this demo to learn more about inContact Workforce Management. Fri, 26 Apr 2024 05:32:22 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-workforce-management/ http://www.vendordemo.com/video/call-center/demo/incontact-training/ http://www.vendordemo.com/video/call-center/demo/incontact-training/ Watch this demo to learn more about inContact Training. Fri, 26 Apr 2024 05:32:22 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-training/ http://www.vendordemo.com/video/call-center/demo/incontact-hiring/ http://www.vendordemo.com/video/call-center/demo/incontact-hiring/ Watch this demo to learn more about inContact Hiring. Fri, 26 Apr 2024 05:32:22 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-hiring/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-web-based-application/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-web-based-application/ Watch this demo learn more about inContact's Web-Based Application Fri, 26 Apr 2024 05:32:22 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-web-based-application/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-supervisor-dashboard/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-supervisor-dashboard/ Watch this demo to learn more about inContact's Supervisor Dashboard. Fri, 26 Apr 2024 05:32:22 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-supervisor-dashboard/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-impact-vs-performance-report/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-impact-vs-performance-report/ Watch this demo to learn more about inContact's Impact vs. Performance Report. Fri, 26 Apr 2024 05:32:22 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-impact-vs-performance-report/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-detailed-csr-report-card/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-detailed-csr-report-card/ Watch this demo to get a more detailed view of inContact's CSR Report Card feature. Fri, 26 Apr 2024 05:32:22 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-detailed-csr-report-card/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-csr-report-card-overview/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-csr-report-card-overview/ Watch this demo to get an overview of inContact CSR Report Card. Fri, 26 Apr 2024 05:32:22 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-csr-report-card-overview/ http://www.vendordemo.com/video/call-center/demo/incontact-elearning/ http://www.vendordemo.com/video/call-center/demo/incontact-elearning/ Watch this demo to learn more about inContact eLearning. Fri, 26 Apr 2024 05:32:22 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-elearning/ http://www.vendordemo.com/video/call-center/demo/incontact-acd/ http://www.vendordemo.com/video/call-center/demo/incontact-acd/ Watch this demo to learn about inContact ACD. Fri, 26 Apr 2024 05:32:22 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-acd/