VendorDemo.com - inContact http://www.vendordemo.com/ inContact is an on-demand contact handling platform for call centers that has grown from a powerful Automated Call Distributor (ACD) with skills-based routing, Computer Telephony Integration (CTI), and Interactive Voice Response (IVR) with speech recognition, to include an innovative online hiring solution, an eLearning and communications application, workforce management functionality, and a customer feedback and survey solution. Because the inContact platform is delivered via a Software-as-a-Service (SaaS) model, customers can realize significant cost savings and flexibility compared to premises-based alternatives. The inContact solution is changing the way companies achieve contact center excellence by removing the barriers to allow them to measure, control and improve each step of the customer experience. en-us © 2008 VendorDemo Tue, 22 Aug 2017 21:28:27 -0700 5 VendorDemo.com - inContact http://www.vendordemo.com/ http://www.vendordemo.com/images/vd_beta_logo.gif 229 68 inContact is an on-demand contact handling platform for call centers that has grown from a powerful Automated Call Distributor (ACD) with skills-based routing, Computer Telephony Integration (CTI), and Interactive Voice Response (IVR) with speech recognition, to include an innovative online hiring solution, an eLearning and communications application, workforce management functionality, and a customer feedback and survey solution. Because the inContact platform is delivered via a Software-as-a-Service (SaaS) model, customers can realize significant cost savings and flexibility compared to premises-based alternatives. The inContact solution is changing the way companies achieve contact center excellence by removing the barriers to allow them to measure, control and improve each step of the customer experience. inControl http://www.vendordemo.com/video/call-center/demo/incontrol/ http://www.vendordemo.com/video/call-center/demo/incontrol/ Watch this demo to learn more about inControl Tue, 22 Aug 2017 21:28:27 -0700 http://www.vendordemo.com/video/call-center/demo/incontrol/ inContact Workforce Management http://www.vendordemo.com/video/call-center/demo/incontact-workforce-management/ http://www.vendordemo.com/video/call-center/demo/incontact-workforce-management/ Watch this demo to learn more about inContact Workforce Management. Tue, 22 Aug 2017 21:28:27 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-workforce-management/ inContact Training http://www.vendordemo.com/video/call-center/demo/incontact-training/ http://www.vendordemo.com/video/call-center/demo/incontact-training/ Watch this demo to learn more about inContact Training. Tue, 22 Aug 2017 21:28:27 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-training/ inContact Hiring http://www.vendordemo.com/video/call-center/demo/incontact-hiring/ http://www.vendordemo.com/video/call-center/demo/incontact-hiring/ Watch this demo to learn more about inContact Hiring. Tue, 22 Aug 2017 21:28:27 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-hiring/ inContact Feedback Web-Based Application http://www.vendordemo.com/video/call-center/demo/incontact-feedback-web-based-application/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-web-based-application/ Watch this demo learn more about inContact's Web-Based Application Tue, 22 Aug 2017 21:28:27 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-web-based-application/ inContact Feedback Supervisor Dashboard http://www.vendordemo.com/video/call-center/demo/incontact-feedback-supervisor-dashboard/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-supervisor-dashboard/ Watch this demo to learn more about inContact's Supervisor Dashboard. Tue, 22 Aug 2017 21:28:27 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-supervisor-dashboard/ inContact Feedback Impact vs. Performance Report http://www.vendordemo.com/video/call-center/demo/incontact-feedback-impact-vs-performance-report/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-impact-vs-performance-report/ Watch this demo to learn more about inContact's Impact vs. Performance Report. Tue, 22 Aug 2017 21:28:27 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-impact-vs-performance-report/ inContact Feedback Detailed CSR Report Card http://www.vendordemo.com/video/call-center/demo/incontact-feedback-detailed-csr-report-card/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-detailed-csr-report-card/ Watch this demo to get a more detailed view of inContact's CSR Report Card feature. Tue, 22 Aug 2017 21:28:27 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-detailed-csr-report-card/ inContact Feedback CSR Report Card Overview http://www.vendordemo.com/video/call-center/demo/incontact-feedback-csr-report-card-overview/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-csr-report-card-overview/ Watch this demo to get an overview of inContact CSR Report Card. Tue, 22 Aug 2017 21:28:27 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-csr-report-card-overview/ inContact eLearning http://www.vendordemo.com/video/call-center/demo/incontact-elearning/ http://www.vendordemo.com/video/call-center/demo/incontact-elearning/ Watch this demo to learn more about inContact eLearning. Tue, 22 Aug 2017 21:28:27 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-elearning/ inContact ACD http://www.vendordemo.com/video/call-center/demo/incontact-acd/ http://www.vendordemo.com/video/call-center/demo/incontact-acd/ Watch this demo to learn about inContact ACD. Tue, 22 Aug 2017 21:28:27 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-acd/