http://www.vendordemo.com/ Five9 is the leading global provider of on-demand call center software for telemarketing, customer service, and business continuity. The award-winning Five9 Virtual Call Center and Predictive Dialer serves customers of all sizes on five continents. Customers profit from Five9’s reliable, robust functionality that is fast, easy, and affordable to deploy. The on-demand Five9 Virtual Call Center enables companies to build a comprehensive, feature-rich contact center without any hardware, software, or upfront capital expenditures. In addition to the cost savings, Five9's on-demand service allows for easy set-up and administration at single-site or distributed, multi-site centers. Built from the ground up with VoIP, any business with a PC and a broadband connection can access an affordable suite of applications including: Automatic Call Distribution (ACD), Predictive Dialer, Auto Dialer, Interactive Voice Response (IVR), Computer Telephony (CTI), At-Home Agent Capabilities, Skills-based Routing, Voice Recording, Quality Monitoring, Real-time Reporting, Chat, and Centralized Management. When running outbound campaigns, our Predictive Dialer efficiently automates your outbound phone calling. Instead of making one call at a time, the predictive dialer makes multiple calls simultaneously and ignores busy signals, answering and fax machines, and no answers. As a result, your agents will only connect with live contacts. And with the capability of assigning three to ten lines per agent, you can quickly boost productivity and profits. For inbound call center operations, Five9 provides a wealth of features designed to make every interaction more meaningful, more predictable, and more profitable. With easy-to-use ACD and skills-based routing capabilities you can ensure that your callers reach the right agent at the right time, and our real-time reporting and quality monitoring tools will help you insure that your service goals are met or exceeded. en-us © 2008 VendorDemo Tue, 23 Apr 2024 08:38:39 -0700 5 http://www.vendordemo.com/ http://www.vendordemo.com/images/vd_beta_logo.gif 229 68 Five9 is the leading global provider of on-demand call center software for telemarketing, customer service, and business continuity. The award-winning Five9 Virtual Call Center and Predictive Dialer serves customers of all sizes on five continents. Customers profit from Five9’s reliable, robust functionality that is fast, easy, and affordable to deploy. The on-demand Five9 Virtual Call Center enables companies to build a comprehensive, feature-rich contact center without any hardware, software, or upfront capital expenditures. In addition to the cost savings, Five9's on-demand service allows for easy set-up and administration at single-site or distributed, multi-site centers. Built from the ground up with VoIP, any business with a PC and a broadband connection can access an affordable suite of applications including: Automatic Call Distribution (ACD), Predictive Dialer, Auto Dialer, Interactive Voice Response (IVR), Computer Telephony (CTI), At-Home Agent Capabilities, Skills-based Routing, Voice Recording, Quality Monitoring, Real-time Reporting, Chat, and Centralized Management. When running outbound campaigns, our Predictive Dialer efficiently automates your outbound phone calling. Instead of making one call at a time, the predictive dialer makes multiple calls simultaneously and ignores busy signals, answering and fax machines, and no answers. As a result, your agents will only connect with live contacts. And with the capability of assigning three to ten lines per agent, you can quickly boost productivity and profits. For inbound call center operations, Five9 provides a wealth of features designed to make every interaction more meaningful, more predictable, and more profitable. With easy-to-use ACD and skills-based routing capabilities you can ensure that your callers reach the right agent at the right time, and our real-time reporting and quality monitoring tools will help you insure that your service goals are met or exceeded. http://www.vendordemo.com/video/call-center/demo/virtual-call-center-suite-overview/ http://www.vendordemo.com/video/call-center/demo/virtual-call-center-suite-overview/ This Flash-based presentation provides an in-depth look at Five9's hosted call center and predictive dialer software. During the presentation you will learn how Five9 offers all the benefits of a premise-based solution, with none of the hassle and expense. Additionally, the presentation includes screen shots and explanations of key features within the Five9 Virtual Call Center Suite. Tue, 23 Apr 2024 08:38:39 -0700 http://www.vendordemo.com/video/call-center/demo/virtual-call-center-suite-overview/ http://www.vendordemo.com/video/call-center/demo/benefits-of-the-five9-on-demand-virtual-call-center/ http://www.vendordemo.com/video/call-center/demo/benefits-of-the-five9-on-demand-virtual-call-center/ This Flash-based presentation will introduce you to the benefits of hosted call center and predictive dialer software. During the presentation you will learn how Five9 offers all the benefits of a premise-based solution, with none of the hassle and expense. Tue, 23 Apr 2024 08:38:39 -0700 http://www.vendordemo.com/video/call-center/demo/benefits-of-the-five9-on-demand-virtual-call-center/ http://www.vendordemo.com/video/call-center/demo/two-minute-business-overview/ http://www.vendordemo.com/video/call-center/demo/two-minute-business-overview/ Watch this quick, two-minute overview that explains why Five9 is fast, affordable, and easy to use. With advanced call center functionality in a hosted solution, Five9 offers you access to the latest tools and technology to deliver excellent customer service and high-impact business results. Learn how your business can benefit from Five9 today. Tue, 23 Apr 2024 08:38:39 -0700 http://www.vendordemo.com/video/call-center/demo/two-minute-business-overview/ http://www.vendordemo.com/video/call-center/demo/two-minute-product-tour/ http://www.vendordemo.com/video/call-center/demo/two-minute-product-tour/ With advanced call center functionality, the Five9 product line offers you access to the latest tools and technology to deliver excellent customer service and high-impact business results. Learn how your sales, marketing and customer service operations can benefit from Five9 today. Tue, 23 Apr 2024 08:38:39 -0700 http://www.vendordemo.com/video/call-center/demo/two-minute-product-tour/ http://www.vendordemo.com/video/call-center/demo/five9-call-center-software-on-demand-blended/ http://www.vendordemo.com/video/call-center/demo/five9-call-center-software-on-demand-blended/ Call center software from Five9 is the leading hosted solution for inbound, outbound, and blended call centers. Our software delivers all the benefits of million-dollar systems, but without their hidden costs. Customers on five continents count on Five9 to reduce operational costs, improve customer satisfaction, and enable flexible staffing. A call center solution from Five9 includes everything you need to run your operations, whether your call center is inbound, outbound or blended. For an inbound call center, our easy-to-use IVR, ACD, and Skills-Based Routing features will give you the tools to provide exceptional customer service while lowering operational costs. For an outbound call center, our Predictive Dialer will keep your agents productive and increase your sales revenues. And, when your call center is blended, our quality monitoring and agent performance management features will help ensure your operations run effectively. Tue, 23 Apr 2024 08:38:39 -0700 http://www.vendordemo.com/video/call-center/demo/five9-call-center-software-on-demand-blended/