http://www.vendordemo.com/ Cherwell Service Management® (CSM) is a fully integrated Service Management software solution for your Service Desk, Help Desk, or external support. Our software is pink verified. CSM is a web-enabled product built from the ground up using Microsoft's® .NET technology and out-of-the-box ITIL® best practices. CSM provides all of the advantages of a rich-client—with a fast, powerful, easy-to-use interface. We offer enterprise power at a mid-market price and simplicity. CSM is the most customizable system on the market today, and we guarantee your satisfaction with our product and services. en-us © 2008 VendorDemo Sun, 21 Mar 2010 13:10:08 -0700 5 http://www.vendordemo.com/ http://www.vendordemo.com/images/vd_beta_logo.gif 229 68 Cherwell Service Management® (CSM) is a fully integrated Service Management software solution for your Service Desk, Help Desk, or external support. Our software is pink verified. CSM is a web-enabled product built from the ground up using Microsoft's® .NET technology and out-of-the-box ITIL® best practices. CSM provides all of the advantages of a rich-client—with a fast, powerful, easy-to-use interface. We offer enterprise power at a mid-market price and simplicity. CSM is the most customizable system on the market today, and we guarantee your satisfaction with our product and services. http://www.vendordemo.com/video/service-management/demo/incident-management-2/ http://www.vendordemo.com/video/service-management/demo/incident-management-2/ ITIL Incident Management from within Cherwell Service Management Sun, 21 Mar 2010 13:10:08 -0700 http://www.vendordemo.com/video/service-management/demo/incident-management-2/ http://www.vendordemo.com/video/service-management/demo/change-management-2/ http://www.vendordemo.com/video/service-management/demo/change-management-2/ Change Management from within Cherwell Service Management Sun, 21 Mar 2010 13:10:08 -0700 http://www.vendordemo.com/video/service-management/demo/change-management-2/ http://www.vendordemo.com/video/service-management/demo/problem-management-1/ http://www.vendordemo.com/video/service-management/demo/problem-management-1/ Problem Management from within Cherwell Service Management Sun, 21 Mar 2010 13:10:08 -0700 http://www.vendordemo.com/video/service-management/demo/problem-management-1/ http://www.vendordemo.com/video/help-desk/testimonial/ron-muns/ http://www.vendordemo.com/video/help-desk/testimonial/ron-muns/ Ron Muns describes why he chose to join the Board of Directors at Cherwell Software after leaving the Help Desk Institute (HDI) as CEO. Sun, 21 Mar 2010 13:10:08 -0700 http://www.vendordemo.com/video/help-desk/testimonial/ron-muns/ http://www.vendordemo.com/video/service-management/testimonial/luke-smith-project-manager-orau/ http://www.vendordemo.com/video/service-management/testimonial/luke-smith-project-manager-orau/ Luke Smith (Cherwell Customer), explains why his organization chose Cherwell Service Management® to meet their ITIL® initiatives. Luke also explains how they (ORAU) are using Cherwell Service Management® in other areas of the organization to address critical business needs. Sun, 21 Mar 2010 13:10:08 -0700 http://www.vendordemo.com/video/service-management/testimonial/luke-smith-project-manager-orau/