VendorDemo.com - Call Center http://www.vendordemo.com/ VendorDemo is an online community that connects business technology buyers with technology solution providers. en-us © 2008 VendorDemo Mon, 21 Aug 2017 07:02:56 -0700 5 VendorDemo.com - Call Center http://www.vendordemo.com/ http://www.vendordemo.com/images/vd_beta_logo.gif 229 68 VendorDemo is an online community that connects business technology buyers with technology solution providers. inControl http://www.vendordemo.com/video/call-center/demo/incontrol/ http://www.vendordemo.com/video/call-center/demo/incontrol/ Watch this demo to learn more about inControl Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/demo/incontrol/ inContact Workforce Management http://www.vendordemo.com/video/call-center/demo/incontact-workforce-management/ http://www.vendordemo.com/video/call-center/demo/incontact-workforce-management/ Watch this demo to learn more about inContact Workforce Management. Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-workforce-management/ inContact Training http://www.vendordemo.com/video/call-center/demo/incontact-training/ http://www.vendordemo.com/video/call-center/demo/incontact-training/ Watch this demo to learn more about inContact Training. Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-training/ inContact Hiring http://www.vendordemo.com/video/call-center/demo/incontact-hiring/ http://www.vendordemo.com/video/call-center/demo/incontact-hiring/ Watch this demo to learn more about inContact Hiring. Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-hiring/ inContact Feedback Web-Based Application http://www.vendordemo.com/video/call-center/demo/incontact-feedback-web-based-application/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-web-based-application/ Watch this demo learn more about inContact's Web-Based Application Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-web-based-application/ inContact Feedback Supervisor Dashboard http://www.vendordemo.com/video/call-center/demo/incontact-feedback-supervisor-dashboard/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-supervisor-dashboard/ Watch this demo to learn more about inContact's Supervisor Dashboard. Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-supervisor-dashboard/ inContact Feedback Impact vs. Performance Report http://www.vendordemo.com/video/call-center/demo/incontact-feedback-impact-vs-performance-report/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-impact-vs-performance-report/ Watch this demo to learn more about inContact's Impact vs. Performance Report. Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-impact-vs-performance-report/ inContact Feedback Detailed CSR Report Card http://www.vendordemo.com/video/call-center/demo/incontact-feedback-detailed-csr-report-card/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-detailed-csr-report-card/ Watch this demo to get a more detailed view of inContact's CSR Report Card feature. Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-detailed-csr-report-card/ inContact Feedback CSR Report Card Overview http://www.vendordemo.com/video/call-center/demo/incontact-feedback-csr-report-card-overview/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-csr-report-card-overview/ Watch this demo to get an overview of inContact CSR Report Card. Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-csr-report-card-overview/ inContact eLearning http://www.vendordemo.com/video/call-center/demo/incontact-elearning/ http://www.vendordemo.com/video/call-center/demo/incontact-elearning/ Watch this demo to learn more about inContact eLearning. Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-elearning/ inContact ACD http://www.vendordemo.com/video/call-center/demo/incontact-acd/ http://www.vendordemo.com/video/call-center/demo/incontact-acd/ Watch this demo to learn about inContact ACD. Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/demo/incontact-acd/ Virtual Call Center Software by SafeSoft Solutions http://www.vendordemo.com/video/call-center/demo/marketdialer-demo-by-safesoft-solutions/ http://www.vendordemo.com/video/call-center/demo/marketdialer-demo-by-safesoft-solutions/ The MarketDialer is a robust and innovative predictive dialing software package designed for companies who consider their telemarketing operations to be central to their success. Its broad range of powerful features is delivered through a simple, intuitive interface. This makes it the perfect tool for appointment setting, cold-calling, lead qualification, contact nurturing, satisfaction surveys, marketing research, and other critical outbound calling initiatives. Companies of all sizes, even small organizations that make as few as 50 calls a day, can realize dramatic benefits with the Market Dialer – maximizing the results of outbound calling campaigns by increasing call volumes up to 400% and making agents more productive and effective. Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/demo/marketdialer-demo-by-safesoft-solutions/ How Princeton University Utilizes New Call Center Technology http://www.vendordemo.com/video/call-center/webinar/how-princeton-university-utilizes-new-call-center-technology/ http://www.vendordemo.com/video/call-center/webinar/how-princeton-university-utilizes-new-call-center-technology/ Join Jennifer Whiting, Customer Service Manager for Princeton University and discover how one of the world’s leading academic institutions has leveraged today’s technologies to provide world-class support to its facilities and staff. Highlights include integrating IVR to enhance call center efficiency, managing at-home agents to maximize productivity, and tracking agent and staff activities. Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/webinar/how-princeton-university-utilizes-new-call-center-technology/ How to Build a Virtual Call Center in 20 Minutes or Less http://www.vendordemo.com/video/call-center/webinar/how-to-build-a-virtual-call-center-in-20-minutes-or-less/ http://www.vendordemo.com/video/call-center/webinar/how-to-build-a-virtual-call-center-in-20-minutes-or-less/ Having problems with your current call center hardware or software? Find out how to get rid of it all and get started with a worry-free hosted call center solution from Angel.com in 20 less than 20 minutes. Join us to see why other companies, including Borland Software, Salesforce.com and Ambient Devices, switched to Angel.com for their help desk and customer care call center applications Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/webinar/how-to-build-a-virtual-call-center-in-20-minutes-or-less/ Voice-Enabling Salesforce.com with SalesByFone http://www.vendordemo.com/video/call-center/webinar/voice-enabling-salesforce-com-with-salesbyfone/ http://www.vendordemo.com/video/call-center/webinar/voice-enabling-salesforce-com-with-salesbyfone/ Learn how to access and update your salesforce.com CRM solution by voice – no laptop, PDA or internet access required, all you need is a phone. Angel.com's latest salesforce.com IVR integration, SalesByFone, makes it possible to access, update, and manage key prospect information directly in salesforce.com through voice commands. View the webinar to learn how to record your impressions about a just-completed meeting, set a follow-up task, or connect directly to contacts. Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/webinar/voice-enabling-salesforce-com-with-salesbyfone/ Putting the Caller First: IVR & VUI Design That Enhances The Customer Experience http://www.vendordemo.com/video/call-center/webinar/putting-the-caller-first-ivr-vui-design-that-enhances-the-customer-experience/ http://www.vendordemo.com/video/call-center/webinar/putting-the-caller-first-ivr-vui-design-that-enhances-the-customer-experience/ Imagine a world in which the main goal of an IVR system is to help callers, even if that means sending them straight to a representative. Sound far-fetched? New developments in IVR technology and lower cost of ownership allow vast improvements in our attitudes towards automated systems, and make it more and more possible to focus on the customer experience and improve your business productivity. Mike Ahnemann, 9-year veteran of speech-recognition application design and the Principal VUI Designer at Angel.com, discusses best practices and the fundamental questions every IVR designer should ask when designing a voice application. Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/webinar/putting-the-caller-first-ivr-vui-design-that-enhances-the-customer-experience/ How to Phone-Enable Parature for Service and Support http://www.vendordemo.com/video/call-center/webinar/how-to-phone-enable-parature-for-service-and-support/ http://www.vendordemo.com/video/call-center/webinar/how-to-phone-enable-parature-for-service-and-support/ With the power of Angel.com and Parature Customer Service software you can enhance your customers' experience, enabling them to proactively manage their accounts via phone self-service. Learn how to shorten issue resolution time by routing entitled calls to available representatives, enforce phone-based Service Level Agreements by automatically verifying support plans and deflecting non-entitled callers, easily report on support activity across all support channels, including IVR, direct phone calls and tickets, and more. Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/webinar/how-to-phone-enable-parature-for-service-and-support/ Virtual Call Center Suite Overview http://www.vendordemo.com/video/call-center/demo/virtual-call-center-suite-overview/ http://www.vendordemo.com/video/call-center/demo/virtual-call-center-suite-overview/ This Flash-based presentation provides an in-depth look at Five9's hosted call center and predictive dialer software. During the presentation you will learn how Five9 offers all the benefits of a premise-based solution, with none of the hassle and expense. Additionally, the presentation includes screen shots and explanations of key features within the Five9 Virtual Call Center Suite. Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/demo/virtual-call-center-suite-overview/ Benefits of the Five9 On-Demand Virtual Call Center http://www.vendordemo.com/video/call-center/demo/benefits-of-the-five9-on-demand-virtual-call-center/ http://www.vendordemo.com/video/call-center/demo/benefits-of-the-five9-on-demand-virtual-call-center/ This Flash-based presentation will introduce you to the benefits of hosted call center and predictive dialer software. During the presentation you will learn how Five9 offers all the benefits of a premise-based solution, with none of the hassle and expense. Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/demo/benefits-of-the-five9-on-demand-virtual-call-center/ Five9 Virtual Call Center: Two Minute Business Overview http://www.vendordemo.com/video/call-center/demo/two-minute-business-overview/ http://www.vendordemo.com/video/call-center/demo/two-minute-business-overview/ Watch this quick, two-minute overview that explains why Five9 is fast, affordable, and easy to use. With advanced call center functionality in a hosted solution, Five9 offers you access to the latest tools and technology to deliver excellent customer service and high-impact business results. Learn how your business can benefit from Five9 today. Mon, 21 Aug 2017 07:02:56 -0700 http://www.vendordemo.com/video/call-center/demo/two-minute-business-overview/