NetSuite Case Study

Document Sciences

With a clear view of the sales pipeline, sales activity tracking has definitely improved over the time period in which NetSuite was implemented, says David Barker, Director of IT. Also, the company has saved significantly in IT costs by substituting NetSuite for Clarify in the support organization. “Clarify was difficult and expensive to maintain,” Barker says. “We paid more to support just 45 users of our old Clarify system than we do for the entire NetSuite package that we have rolled out to 130 users.”

Tags: CRM, Sales Force Automation, sfa, Document Sciences

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