TechExcel Brochure

TechExcel ServiceWise

TechExcel ServiceWise is the comprehensive help desk and IT service management solution to optimize every aspect of your service and support processes no matter how simple or complex your business processes may be. When you need the ultimate workflow power to enforce business process rules and coordinate teamwork activities from your help desk engineers, employees, management, and multi-department engineering teams, TechExcel ServiceWise is the ideal choice. Automate and streamline IT services and help desk activities with configurable workflow, process management, email notification and knowledge base. Facilitate self service with a powerful web portal that includes online incident submission, status checks, online conversations and intuitive knowledge base searches. IT teams now a single, integrated solution for all their needs: help desk incident management, problem escalation and analysis, IT change management, and holistic asset management and service level agreement module.

Tags: Help Desk, Asset Management, IT Asset Management, Change Management, Process Management

By clicking Download Now, you agree to our Terms of Use and Privacy Policy.

Rate This!
Close this windowSend Feedback

Have an idea to improve VendorDemo? Please submit your suggestion below

Title (a brief description of your suggestion)


500 Characters left

If you have any questions about using the site, please visit the Help Center.