Jagged Peak White Paper

Direct to Customer eCommerce - Guidelines for Outsourced Solutions

Best practice advice to help you evaluate the benefits of an outsourced ecommerce solution. To better focus on their core competencies, more and more manufacturers recognize that outsourcing is an effective and economical way to manage their direct-to-customer (D2C) eCommerce channel. Some of the benefits of outsourcing your ecommerce busines: • Increase profitability and improve gross margins by sharing infrastructure costs • Concentrate resources on growing your business by eliminating non-core functions • Reduce logistics and shipping costs by leveraging 3PLs • Enhance customer service levels through access to the latest technology • Lower information technology (IT) investment and support costs with a SaaS model

Tags: eCommerce, manufacturer, Outsourcing, consumer, logistics, shipping, direct

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