Maximizer Software White Paper

4 Steps to Monitoring Team Performance

As a strategic business initiative, customer relationship management (CRM) software is designed to help companies accelerate sales while enabling staff to keep every customer satisfied. But your software is only as good as your business processes, and your processes are only good if employees are adhering to them. So monitoring your team’s performance and tactical execution becomes critical - not only to the success of a CRM implementation – but to the growth and success of your business. In this report, you will find four key steps to monitoring your sales and customer service teams in order to ensure they are on a path to success - to accelerate sales and improve customer satisfaction! Who should read: Sales managers and executives seeking to improve business productivity and sales effectiveness.

Tags: CRM, Sales Force Automation, Business Intelligence, Customer Service, Marketing Automation

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