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Sage SalesLogix v7.2 Support

To deliver beyond your customers’ expectations and exceed your support department’s performance goals, support professionals must be able to resolve issues quickly and effectively. Sage SalesLogix Support provides the advanced issue tracking and resolution tools as well as access to relevant customer data—including products purchased, ticket and defect history, and maintenance contract status—needed to maximize the effectiveness of each interaction with your customers. SalesLogix Support also provides powerful self-service support solutions via the Web, reducing transaction costs and allowing your customers around the world to get the support they need, how and when they need it.

Tags: CRM, Contact Management, Customer Support, Account Management

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