Onyx Case Study

Onyx Software gives Hyundai UK the edge in Customer Service Race

Hyundai Car UK is one of the UK’s fastest growing car companies, commanding a 1.1% share of the UK car market. Searching for an all-in-one solution to improve the handling of prospects and customers, while also providing a solution for managing a network of 160 independent car dealerships, Hyundai turned to Onyx. Find out how Onyx helped Hyundai reduce expenditure by more than £150,000 per year while dramatically improving the company’s knowledge of its customer base and where gaps are in the data. Read the full case study (PDF).

Tags: CRM, Customer Service, Employee Portal

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