FrontRange Case Study

LA Sight Medical Center

Recognized as a leader in his industry and as one of “LA’s Best Doctors” (Los Angeles Magazine), Dr. David Wallace has a unique vision for LA Sight Medical Center, his ophthalmology practice and laser center. Beyond his surgical expertise, Dr. Wallace has an eye for creative marketing and top-tier customer service – two areas that have changed medical practice significantly in the Internet age. Providing excellent information, first-rate patient care and a profoundly positive client experience are hallmarks of the center. As critical to success as this customer-focused “front end” may be, Dr. Wallace has also recognized the vital importance of automated “back-end” systems for tracking activities, measuring results and monitoring client progress through each step of the process.

Tags: CRM

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