C2 CRM Case Study

Jameco’s C2 Integration with JD Edwards Yields Success

Jameco Electronics, known as a comprehensive direct marketing distributor for high-quality electronic components and computer products, has chosen C2 CRM from Clear Technologies to integrate its back-end JD Edwards system with its e-Commerce web catalog. Specifically, Jameco wanted a CRM solution that would fully integrate product pricing data generated through JD Edwards with their intuitive on-line catalog offering - an eCommerce catalog providing better customer service and value pricing. Equally important, was the issue of email compatibility with Microsoft Outlook. The two systems needed to be able to transfer company records and email between each other successfully and in real-time.

Tags: CRM, Lead Management, CRM solution, Opportunity Management

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