C2 CRM Case Study

C2CRM Case Study - City of Coppell Implements On-line Services for Residents

The City of Coppell, a Northwestern suburb of Dallas, Texas, has chosen C2 CRM from Clear Technologies as its internet-based technology vehicle. Specifically, the City wanted a collaborative web content publishing system; a citizen communication tool encompassing WEB, PHONE, EMAIL, FAX, and IVR; a central on-line location for the collection of citizen requests; and the ability to measure ROI efficiency. All of these were imperative to the success of providing a robust tool for communicating to Coppell citizens, business partners, and staff.

Tags: CRM, Citizen Relationship Management

By clicking Download Now, you agree to our Terms of Use and Privacy Policy.

Rate This!
Close this windowSend Feedback

Have an idea to improve VendorDemo? Please submit your suggestion below

Title (a brief description of your suggestion)


Details

500 Characters left


If you have any questions about using the site, please visit the Help Center.