inContact Brochure

inContact Brochure

inContact Inc. (formerly UCN, Inc.) began in 1997 as a reseller of telecommunication services. After a series of strategic acquisitions commencing in 1999, inContact® emerged with a new product approach combining a national voice over IP (VoIP) network with innovative, on-demand contact handling and agent optimization technology. inContact delivers a low-cost, flexible, integrated solution to connect your customers with the right agents on time, every time.

Tags: Call Center, Virtual Call Center, VOIP, Call Center Agent

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