NetSuite Case Study


After moving to NetSuite to run its Web store and back end in August 2004, Littlearth expected to see some benefits. What it didn’t expect was the speed with which the improvements came. “It didn’t take us a year or two years to see results; we started seeing them right away,” says Jerry Driggs, the general manager of Pittsburgh-based Littlearth. Better integration meant better accuracy and efficiency. The company’s response time improved dramatically. Orders that used to take up to six weeks to ship were now processed within a week. Complaints dropped in half from twelve per 100 orders to just six per 100.

Tags: Sales Force Automation, sfa, Accounting, Accounting Software, Littlearth

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